FAQs
1. What types of products do you sell?
We specialize in [describe the products, e.g., "vintage soccer jerseys," "limited edition sneakers," etc.]. Our inventory includes [briefly describe categories or popular items].
2. Are your products authentic?
Yes, all of our products are carefully curated and verified for authenticity. We source items from trusted suppliers and perform thorough checks to ensure quality. If there is an item that is not authentic, a replica, or a reproduction - the product will be described and priced as such.
3. How can I place an order?
To place an order, simply browse our website, add your desired items to your cart, and proceed to checkout. Follow the prompts to enter your payment information and confirm your order.
4. What payment methods do you accept?
We accept various payment methods including credit/debit cards, PayPal, and other secure payment options. [List any other methods if applicable.]
5. How do I track my order?
Once your order has been processed and shipped, you will receive a confirmation email with a tracking number. You can use this number to monitor the status of your shipment.
6. What if I received a damaged or incorrect item?
If you receive a damaged or incorrect item, please contact us immediately at [contact information]. We will assist you in resolving the issue, whether through a replacement or a refund.
7. Do you offer exchanges?
We currently do not offer direct exchanges. If you wish to exchange an item, please return the original item and place a new order for the desired item.
8. Can I cancel or modify my order?
Orders can be canceled or modified only if they have not yet been processed. Please contact us as soon as possible if you need to make changes to your order.
9. How can I contact customer service?
You can reach our customer service team by [email, phone, or other contact methods]. For inquiries, please contact us at [contact information].
10. How do I stay updated on new arrivals and promotions?
You can subscribe to our newsletter for updates on new arrivals, promotions, and special offers. Follow us on [social media platforms] to stay connected and informed.