Shipping

Shipping Methods: We offer Standard (3-5 business days), shipping times are estimates and may vary based on your location (International Shipping +$10 flat fee).

Shipping Rates: Shipping costs are calculated based on the weight of your order and your delivery location. Rates will be displayed at checkout.

Order Tracking: Once your order has been shipped, you will receive a confirmation email with a tracking number to monitor your shipment’s progress.

Shipping Restrictions: Currently, we only ship within the United States. We do not ship to P.O. Boxes.

Delivery Issues: If your order has not arrived within the estimated delivery time or if you encounter any issues, please contact us at [contact information] for assistance.

Lost or Damaged Items: We are not responsible for lost or damaged items once they leave our facility. However, please contact us if you experience any issues with your delivery, and we will do our best to assist you.

Returns and Exchanges: For information on returns and exchanges, please refer to our [Returns Policy] section.


RETURNS

Eligibility: Items can be returned within [30 days] of receipt. To be eligible for a return, items must be unused, in their original condition, and with all original tags and packaging.

Return Process: To initiate a return, please contact us at [contact information] to obtain a Return Authorization (RA) number. Include the RA number on your return package to ensure proper processing.

Return Shipping Costs: Customers are responsible for return shipping costs unless the return is due to an error on our part or a defective item. We recommend using a trackable shipping service or purchasing shipping insurance, as we are not responsible for lost or damaged return shipments.

Refunds: Once we receive and inspect your returned item, we will process your refund to the original payment method. Please allow [7-10 business days] for the refund to appear on your account.

Exchanges: If you wish to exchange an item, please follow the return process and place a new order for the desired item. Exchanges are subject to product availability.

Non-Returnable Items: Certain items are non-returnable, including [custom or personalized items, clearance items, or gift cards]. Please check product descriptions for specific details.

Defective or Incorrect Items: If you receive a defective or incorrect item, please contact us immediately at [contact information] so we can resolve the issue promptly.

Contact Us: For any questions or concerns about our return policy, please reach out to us at [contact information].